So to make your experience of using Champagne Collectors rewarding and successful, we have the following guidelines to help you along your way.
During the launch and testing period of Champagne Collectors we will be allowing auctions to take place without any fees applied. We hope that not only will this time period prove the invaluable concept we have to our fellow Champagne Collectors, it will also help to iron out any errors / bugs within the coding (we have build this web platform from scratch with very specific requirements*).
During stage 1 launch Champagne Collectors will be a facilitator auction platform, helping to bring buyers and sellers closer together. We rely upon our users to conduct their practises in a manner that befits our wonderful, global wine industry.
When registering a user account, please chose between a public and professional account. We ask that public users use a profile image of themselves and that all commercial users use their brand identity as their profile image.
Please provide accurate details when listing your Champagne(s) and a clear photo of the bottle(s) for each listing. Use the varied listing options to describe your Champagne(s) in a truthful manner and as best as you can.
Set the Start Bid field at a price you are comfortable selling at, please note that reserve prices / buy it now features are not currently working.
Use our vintage Champagne database to find the label you wish to auction or if your label is not listed and / or you are selling multiple bottles please use the Auction Title field.
Use the Auction Description field not only to describe your auction, but please use it to indicate any postal preferences to include restrictions on countries you will not post to, postage details / costs and if you are open to collection in person etc.
Please note that Champagne Collectors has absolute discretion to refuse/suspend/terminate any user account without notice nor question.
Once an auction has completed, please make contact with the buyer within seven days.
We suggest that you receive full funds prior to releasing / sending your item(s).
We ask both sellers and buyers to report to Champagne Collectors any issues during the completion process to include inaccurate descriptions, poor / delayed postage / non-payment / substituted or bait and switch replacements etc.
Please make sure that you honour the bids that you make.
Please contact the seller within 7 days of the auction close.
Please report any post auction issues as soon as possible.
Please communicate first with the seller to resolve any disputes. There is a free resolution service to help aid with any disputes offered by Champagne Collectors.
What does a perfect auction description look like? Here is an example for you in how to word your Champagne auctions:
"Here for sale in a great example of a 1979 Dom Ruinart vintage Champagne. The bottle is in great condition and it has been cellar stored for most of its life. I acquired it from a lady who was left a wine collection following a death in the family. Since I purchased it I have stored it in my EuroCave fridge at a regular temperature. The ullage level is great, dare I say next to no loss. The foil area is near perfect 9.5/10 and the label area is once again wonderfully kept 9/10. The wine inside seems perfectly clear. This bottle was one of twelve I purchased.
Happy to post internationally. Note that UK postage is £20. Europe is £30 and Rest of the World is £40. Note that all duties is for the buyer to pay, this item will be sent 'buyer to pay addition fees'. Happy for collection in person, postcode is W2 3RE UK."
* Launch of stage 1 Champagne Collectors expected between Nov 2023 and Jan 2024. This will see the dedicated online auction service and quality controlled review and scoring.
Auction Guidelines last updated 28/10/2023.